An employee organises a stack of paper documents with colour labels, demonstrating how a document management system can enhance efficiency, especially with automated workflows.

InSight DXP

InSight Intelligent Document Processing

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Transform your document management with intelligent document processing

In this digital age, effective document management is crucial for business efficiency and success. Traditional methods of document processing often fall short, such as paper documents or even digitised records where employees would waste time manually searching for the documents they need, leading to errors and inefficiencies.

Iron Mountain Intelligent document processing (IDP) offers a cutting-edge solution to these challenges. This document management system helps digitise and classify your documents so you can retrieve and access them on a digital platform. Our digital platform portfolio includes AI-enabled intelligent document processing capabilities that automatically extract select data in documents, allowing you to access the key data you need quickly to take action. You can create your own automated workflows using the platform’s low code environment or leverage Iron Mountain’s skilled Professional Services team to create and optimise workflows for you. This streamlines document routing and identifies process delays or missing documents.

Learn more about our suite of software as a service (SaaS) solutions designed to drive efficiencies in your organisation’s most common processes and address industry-specific challenges.

Learn more about InSight content services platform

InSight content services platform

Key benefits of Intelligent document processing

Manual document handling can be inefficient and prone to mistakes. The need for a robust solution that integrates seamlessly into your existing work systems and processes has never been more important. Our intelligent document processing uses advanced technologies such as AI and machine learning to automate and enhance your document processing workflows. Key benefits include:

  • Enhanced efficiency: Automate routine tasks and accelerate your document workflows.
  • Reduced errors: Higher accuracy and minimising human error while ensuring data integrity.
  • Cost savings: Reduce the need for manual intervention, leading to significant cost reductions and improved ROI.
  • Scalability: Adapt to large volumes of document easily with scalable IDP solutions that grow with your business needs.

What Iron Mountain Intelligent Document Processing offers

Iron Mountain Intelligent Document Processing offer transformative benefits for your business:

  • Seamless document management: Digitise, extract, classify, and verify information with speed and accuracy, transforming documents into actionable insights for better decision making and improved customer service.
  • Efficient workflow automation: Create custom automated workflows to enhance efficiency and reduce process delays.
  • Cost and error reduction: Reduce time, effort, and costs while minimising error and accelerating discovery or audit responses with automated workflows.
  • Content management: Integrate our intelligent document processing within your enterprise content management and content services platforms for cohesive data handling.

Cross-industry solutions 

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Eliminate paper at your front door and opt for workflow automation. Whether you plan on going back to the office, remaining virtual or a combination, freeing yourself from receiving and distributing physical mail is critical to move forward.


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Streamline and automate your accounts payable processes. You’ll have the tools you need for a smoother and speedier month-end close with integration to Enterprise Resource Planning (ERP) systems.


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Manage your full digital employee record by enabling employees and internal business partners to participate in automated workflows with integrations to eSignature and HR systems.




Security and compliance

We take security seriously. That’s why over 90% of Fortune 1000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years and provide services across a wide range of industries in more than 60 countries.

You can rest easy knowing that your information is safe in our end-to-end solution—from working with you on logistics for digitising your documents at our scanning centers to auto-routing your digital information to the intended recipient and disposing of your paper documents in the manner you request (securely storing, shredding, or returning it to you).

InSight leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework and complies with industry standards, including (but not limited to):

  • HIPAA*
  • FedRAMP/FISMA*
  • GDPR
  • Soc 2 Type II
  • ISO27001

*available through Professional Services

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